Gigmasters Reviews
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ISSUES RESOLVED
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Company responses
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TOTAL REVIEWS
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CLAIMED LOSSES
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Gigmasters Reviews
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Verified Reviewer New ReviewerUpdate by user Apr 16, 2020
****** Update 16 April 2020 *******One of my bandmates called Gigmasters (they won't let me call because I'm too pissed). Gigmasters said "next year, we will talk about offering you a reduced annual fee" but they refused to give a dollar amount, so I assume its one of...
7 comments
PissedConsumer2011759
#2011759
!!!
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ID
Product
Booking Website
Pros
- Have website visibility
- Product works
Cons
- Profiteered on the covid19 crisis
- Disrespect their vendors
Loss
$200
Preferred solution
Price reduction
Don't Play yourself with these people
they are theeeeee absolute worse don't book with them at all they take you through the *** ONE MAN BAND warning don't book him or anyone else from this horrible site
ID
Cons
- Suck
Preferred solution
Full refund
Do not use gigmasters
Gigmasters started out fine. We got calls for our style of music and weddings and events. Now because of whatever system they have ......the gigs are worthless offering no money, we never get a return call or email...even when what they describe fits us perfectly. Something strange is going on and this will be my last year with them. So far I have responded to over 40 gigs and have not even received one email back.
1 comment
ID
Location
Conway, South Carolina
New Reviewer
Gigmasters is what it is-Entertainers
I am a Santa Claus Vendor. I do not understand any of the complaints. As a self employed business person, it falls on you to read everything when you sign up. Not only to understand everything but also to set up automatic payment to your checking account. I have had to call twice, they are polite, cheery, and helpful. I of course only work in December but I have 4 gigs with gigmasters in the last ten days.
1 comment
ID
Pros
- Work just like a booking agent
Cons
- I do not have any
Reason of review
Exactly as described/ advertised
New Reviewer
Horrible
Would never book anything through them again. My bartender never returned my emails or phone calls and I had to find a new bartender a few days before my wedding! They are refusing to give me my refund and they have horrible customer service they tell me they will follow up with me and then no one ever calls.
ID
Reason of review
Poor customer service
Preferred solution
Full refund
Bad experience
I am an Elvis tribute artist.I have only received 2 shows in 3 years.THey have told me to several time to branch out father i went up to 3000 miles and receive the same type of service means no hits.I received a gig in cleveland ohio.me and my crew drove to perform a show just to find out that the person that that hired canceled me and found someone else.I had just enough money to get back to michigan.I was pissed but I never was paid gigmasters said nothing about.that it was my fault.I have cancled my site and refuse to go back to them.
1 comment
ID
Location
Jenison, Michigan
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer
I have been with Gigmasters for 5+ years. I decided today that I just didn't think it was worth the money anymore. I sent a request to customer service to cancel my auto renew, as I feel the site is overcrowded with vendors and is not worth the membership costs. I was...
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3 comments
PissedConsumer2184688
#2184688
I agree 100%, the "auto renew" deal is a scam to make it difficult to cancel subscriptions. Very poor model for their customers.
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ID
Service
Gigmasters Membership
Cons
- Ranking system for vendors
- Scams to get you to stay
Reason of review
Poor customer service
Preferred solution
Stop the auto renew scam
New Reviewer
I've heard Gigmasters is a scam.
I've heard rumors Gigmasters is a scam and i'm inclined to believe it more recently. They have an annual fee and a monthly "featured profile" both paid by automatic deductions from your debt/credit card. When i recently told them i didn't want automatic deductions they told me i couldn't cancel them! Is this even legal?
ID
Pros
- Ease of transaction
Cons
- Customer serive in 2018
- Customer service
- Scams to get you to stay
Reason of review
Poor customer service
Loss
$250
Preferred solution
Let the company propose a solution
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2 years 1 gig
I have been with gigmasters for approx 2 years. I have had several leads, and just recently received my first gig confirmation. For me, gigmasters has been very helpful in so many ways. I haven't always done my part so I can't very well blame the company for my lack of confirmed gigs. I'll fill you in more after my coming gig. I'm uncertain when I will be paid, or how I will be paid. Time will tell. I am sorry y'all have had issues. There are many other sites available for a fee to find gigs. I wish you the best. M
2 comments
ID
New Reviewer
Success
HOW BIG IS YOUR CUSTOMER BASE? HOW MANY CLIENTS HAVE YOU SUCCESSFULLY SERVED?
ID
Reason of review
jUST TRYING TO FIND OUT MORE ABOUT YOUR COMPANY
Scamers
I was with gigmasters for 3 years now matter how far I had to travel I only had 2 gigs.I went to ohio to do a gig to find out that they had canceled me and hired someone else gigmasters said that it was my fault.I had to pay my driver and my setup man and just had enough money to get back to michigan.None of these sites are not any good.
1 comment
ID
Location
Grand Rapids, Michigan
Service
Salesstaff Leads
We never got a gig..
We have been with Gig Masters for a year, we had lots of leads and got one job out through whole bunch and that never even happened for my band. DON'T WAIST YOUR MONEY!
1 comment
ID
Service
Gigmasters Leads
Reason of review
Bad quality
New Reviewer
Rip off - experts at finding their way to your pocket.
I had a BAD experience with GigMasters. I joined Gigmasters in november 27th 2016. sudenly i relized that it was a mistake to sign up and deactivated account. I called and tried to reach someone which did not work then went online and deactivated account. 11/27/2017 - got a charge again from Gigmasters for renewal. I called and sent email asking to cancel my account and refund my money. I recieved email from Andrea Gorotiza Account Specialist 866.342.9794 stating that she was sorry to hear that i would like to cancel my membership. she did not cancel my account and now i recieved another charge from gigmasters on my credit card. i do not why its not easy to get rid off a blood sucker like gigmasters who are just sucking poor hard working folks blood for something that we had no interest in it anymore and can not get rid of it. i was charged more than $1100 and not a single benefit or call.
1 comment
ID
Location
Arlington, Virginia
Product
Gigmasters Subscription
Reason of review
not cancelling my membership
Loss
$1100
Preferred solution
Full refund
Waste of Money
I am an internationally known speaker and thought I might pick up a few extra engagements through Gigmasters. In a year I received zero. I think this is for people just starting out. Not professional speakers with experience and a reputation.
1 comment
ID
Location
Scottsdale, Arizona
New Reviewer
Bad experience
I booked a harp job via gigmasters. Signed contract, I called the bride a month before the job to confirm. The job was confirmed. I traveled from miami to clearwater florida with my wife to do the job. We stayed over the night before at the Embassy Suites in Tampa Florida. I arrived at the venue location with my harp, and was informed that the bride decided to use another harpist. I called the bride, she had informed me that she cancelled the job via gigmasters and payed them my full price. I do not know who is telling the truth. I called gigmasters and they were very cold about trying to get me paid, and calling the client. Obviously gigmasters does not support the people working for them. I will not renew with them. I am also an accordionist, pianist, steel pannist and guitarist. I guess they do not need accordionists which are hard to find.
1 comment
ID
Location
Norwalk, Connecticut
Reason of review
Poor customer service
Loss
$250
Preferred solution
One years free membership. Gold
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Gigmasters
Thank you for posting feedback, we are sorry to hear of the dissatisfaction with our service. Our team of Account Specialists would love to turn this around for you. Please call 866-342-9794 or email info@gigmasters.com, and a member of our team would be happy to help with a profile consultation, as well as provide advice and stats on demand in your area.