1.0
Details
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
Website
0 comments

I booked a harp job via gigmasters. Signed contract, I called the bride a month before the job to confirm.

The job was confirmed. I traveled from miami to clearwater florida with my wife to do the job. We stayed over the night before at the Embassy Suites in Tampa Florida. I arrived at the venue location with my harp, and was informed that the bride decided to use another harpist.

I called the bride, she had informed me that she cancelled the job via gigmasters and payed them my full price. I do not know who is telling the truth. I called gigmasters and they were very cold about trying to get me paid, and calling the client. Obviously gigmasters does not support the people working for them.

I will not renew with them.

I am also an accordionist, pianist, steel pannist and guitarist. I guess they do not need accordionists which are hard to find.

Reason of review: Poor customer service.

Monetary Loss: $250.

Preferred solution: One years free membership. Gold .

Company wrote 0 private or public responses to the review from Oct 23.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like